Important information: Mask Wearing Update 1.7.2022
Due to an increase in the BA 4.5 strain of COVID we have re-introduced guidance requiring visitors, patients and colleagues to wear masks when in all clinical areas of the hospital.
From today, Friday 1 July 2022, all, visitors, patients and our colleagues will be asked to wear a mask when inside clinical areas at all times. This includes both inpatient and outpatient areas and anywhere you may receive clinical care.
Masks will not be required in non-clinical areas which are located outside of clinical areas for example in corridors, restaurants or offices.
If you test positive for COVID or have any symptoms of COVID, please do not attend the hospital unless you need urgent medical care. Anyone visiting the site should remember to wash or gel their hands frequently, especially when entering or exiting a clinical area.
We will review this guidance and update at the end of July. Visiting restrictions will not change in light of this new guidance, however some restrictions are still in place in certain departments.
Thank you for your continued support and please note updates will be made as and when needed in line with the latest guidance.
Information for All Patients
Consent and Decision Making
Accessing your medical record
Copy of notes charge
Viewing your notes
Deceased persons' notes
Accident & Emergency treatment is free to all until the patient is admitted as an inpatient or given an outpatient appointment
Family Planning Services are free to all (this does not include termination of pregnancy)
Certain infectious diseases, including sexually transmitted diseases and treatment of HIV is free to all
Treatment given to people detained under the provisions of the Mental Health Act 1983.
Mobile phones, tablets and portable personal electrical equipment
Spiritual and Pastoral Care (Chaplaincy)
Working alongside the Chaplains are Chaplaincy Volunteers who visit the wards during the week and at weekends.
We also have a Multi-Faith group, comprised of local people from different faiths (including Bahá’í, Buddhist, Hindu, Jewish, Muslim) who are able to visit in the hospital and minister as requested.
If you would like a Chaplain or a member of the Multi-Faith group to visit, please call us on: 01536 492609, email email@example.com or ask a member of staff to contact us on your behalf.
Preparing to leave hospital
How we manage your data
Our commitment to you
Keep the right information to provide services and fulfil our legal responsibilities to you
Keep your records safe, secure and accurate
Only keep your information as long as necessary
Collect, store and use the information you provide to the data protection standards and the laws that govern data protection
Comply with the General Data Protection Regulation (GDPR), which requires that the way we manage your personal data is fair, lawful and transparent.
Why we need your data
We hold information about you in order to be able to:
Confirm who you are when we contact you, or when you contact us
Provide the treatment and care that you need
Make decisions about your future treatment and care
Make sure your care is safe and effective
Check the quality of your care
Help investigate concerns or complaints that you or your family may have.
We may also ask you to volunteer to take part in health research and, if you do want to take part, we will ask for your agreement to use your data for this research.
- Receive funding and keep track of spending
- Teach and train our staff
- Manage and plan our services
- Help investigate concerns or complaints that you or your family may have.
Sharing your data
NHS organisations who also provide your treatment and care – for example another hospital
Health and care professionals who provide care to you outside of hospital – for example GPs or midwives
NHS services which work as a network, caring for patients from a wider geographic area – for example radiology
Social Care services
Other local authority departments and services
Voluntary and private sector providers working under contract to the NHS