Patient Advice Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) are here to listen, so we can learn from your experience. It is also beneficial when we receive feedback when things have gone well or not so well, so that we can build on good practice and continue to make improvements.
Office Opening times:
Monday to Friday 9.30am to 12.00 noon and 1.00pm to 3.30pm, excluding bank holidays
Telephone number:
01536 493305
01536 493306
If we are unable to take your call, please leave a voicemail and we will respond as soon as possible. The office is closed between 12.00 noon -1.00pm.
Location:

Main reception, opposite Middleton Assessment Unit

On occasions, we may have to shut the office during this time to ensure patient confidentiality.

Media Enquiries

David Tomney - Media and Communications Manager
Mobile Tel: 07595087277

Out-of-hours Media Enquiries

For urgent enquires outside of normal working hours, please contact our hospital switchboard on 01536 492000. The operator will contact the appropriate senior manager on call.

We aim to respond positively and promptly to all reasonable requests from the media. However we reserve the right to decline media requests where these conflict with operational requirements or patient or staff confidentiality.

Communications Office

Telephone the Communications team: 01536 491770 (Monday to Friday during office hours)

Foundation Trust Membership Information

Data Protection Office

Contact: Sarah Stell, Deputy Head of Data Security and Protection University Hospitals of Northamptonshire

Freedom of Information (FOI) Requests

Social Club

Secretary: Laverne Cobb
Tel: 01536 492638 (Tuesday - Saturday 8pm-11pm, Sunday - Monday closed)
Tel: 01536 492575 (Monday - Friday office hours excluding bank holidays)