Planning your visit to Kettering General Hospital (main site)

Sustainable ways to travel

Saving money on fuel, getting fitter, doing your bit for the environment... there are plenty of reasons to leave the car at home and choose another way to get to KGH and here are some tips to help you.

Patient Buggy Service from hospital car parks to entrances located around the site

Outdoor patient buggy service and volunteer driver

Our outdoor buggy service supports less able patients to access all hospital car parks and entrances located around the site.  The service is free to use and is supported by a team of trained buggy drivers from our Volunteer Service. 

To arrange a pickup or the return journey please call: 07976 198127. The service operates Monday to Friday 8.30am to 4.30pm excluding bank holidays (subject to volunteer availability).

When calling please state the pickup location, your destination and number of passengers (max 2).

The service is unable to:-

  • transport wheelchairs
  • take passengers who are unable to step on to the buggy unaided 
  • transport children under the age of 12

Meet and Greet wheelchair support to your appointment

Our Meet and Greet service can provide wheelchair support to your appointment, we can arrange for a volunteer to meet you at your preferred hospital entrance and support you to your appointment.

To arrange support, please contact the Volunteer Services team on 01536 491599 to discuss further. 

The Meet and Greet service runs Monday to Friday between 9.00am and 3.30pm excluding Bank Holidays (subject to volunteer availability).

Travelling by car

Leave A14 at Junction 7
 
Head towards Kettering Town Centre (right hand lane leaving A14)
 
Pass crematorium on left.
 
To Entrance 1 – At Telford Way/Rothwell Road roundabout take right hand turn into hospital, past Ambulance Station to car parks.
 
To Entrance 4 - Go straight over the roundabout on to Rothwell Road and take the fifth turning on your right just before the railway bridge.
 
 

Travelling by bike

There are several bike shelters on site, see map for locations.

Travelling by rail

Kettering Railway Station is on the East Midlands Railway Line (St. Pancras - Sheffield). The station is approximately 1 mile from the Hospital (follow road signs to General Hospital) and is approximately 20 minutes walk. Taxis are available from the station forecourt. For general information or ticket bookings telephone East Midlands Trains 08457 125678. Lines open daily 6am-10pm. If you have hearing difficulties please use TextDirect: 18001 followed by 08457 125 678 or visit www.eastmidlandstrains.co.uk.
 
For further information on the public transport available in Northamptonshire visit the Northamptonshire Councils
 
Please check with Stagecoach for exact bus times. https://www.stagecoachbus.com/

Facilities at Kettering General Hospital

Kettering General Hospital has the following on-site facilities for patients, visitors and staff. 

Basement Brassiere

The Basement Brassiere is located on the lower ground floor of the Main Hospital Building. Accessed via the lift or stairs adjacent to the reception desk in the main entrance, please follow the directional signs for the Basement Brassiere.

It offers a warm and welcoming atmosphere, combining modern design, it is a cosy  space to eat and relax.

Selling a selection of cold and hot drinks such as teas, coffees, and hot chocolate alongside savoury and sweet pastries. It has a Costa Express machine.

Serving hot food throughout the day, from filled croissants and a full English breakfast to a variety of lunch options including jacket potatoes, pasta, plant-based tagines and curries, and hearty roasts. hot food.

For convenience, there is a selection of pre-packed take-away food like filled English breakfast muffins, morning pastries, yoghurts, bircher pots, fresh baguettes, and salads.

Opening times to visitors: 

9.00am to 3.00pm Monday to Friday
Breakfast is served between 9.00am to 10.30am and lunch is served between 11.30am to 2.30pm

The Basement Brassiere accepts both cash and cards.

Food preferences and allergy information - Options include meat and vegetarian. Gluten free sandwiches and grab and go snacks will be available to purchase. Due to potential cross-contamination risks, main meals will not be offered with a gluten free option.

Should you have allergen concerns, customers can view this information on the full menu on an electronic table.

Reclaiming the cost of your journey

You may be eligible for reimbursement of your travel expenses under the Healthcare Travel Costs Scheme (HTCS) if you are in receipt of at least one of the following:
  • Income Support
  • Employment Support Allowance  (Income related not contributory related)
  • Working Family Tax Credit or Child Tax Credits
  • Exemption certificate (HC2/HC3 form) the patient must be named on form
  • Job Seekers Allowance (Income based)
  • Disabled persons tax credit
  • Pension Credit guaranteed
  • Universal Credit (eligibility criteria)
Public Transport Costs 
Bus fares and train fares are fully reimbursed when a valid receipt is produced.
Voluntary Transport Schemes
Travel costs incurred through certain voluntary transport schemes are refundable when a valid receipt is produced.  
 
Please contact the Cashiers Office 01536 492036 should you require further clarification.
For reimbursement payment to be made, you will need:-
  • Proof of receiving a benefit (as listed above and dated within the last 12 months).
  • Appointment letter/internal form or appointment card, which must be stamped by the department stating the date visited together with an authorised signature. 
  • Travel ticket/receipt and/or car parking ticket.
Taxi Costs
Taxi fares are not reimbursed.