Planning your visit to Kettering General Hospital (main site)

Car Park D outside the Treatment Centre will be closed temporarily

While Car Park D is closed:-

  • The assisted parking bays on the road up to the Treatment Centre, Zone G, will be inaccessible
  • Patients will still be able to be dropped off/collected outside the Treatment Centre and at the entrance/exit of Zone C by Pathology Traffic marshals will be on duty during the day to assist drivers
  • Visitor parking spaces will not be reduced; however, some will be relocated to Car Park F
  • Staff parking will be redirected to other locations on-site.

During this time, traffic diversions will be in place and a system of two-way traffic will be in operation, where previously this was one way traffic. The road up to Pathology and behind the stores will be managed by traffic wardens during normal working hours to assist drivers and help ease the flow of traffic for visitors, staff and delivery vehicles. We understand this may cause some inconvenience, and we greatly appreciate your patience and understanding as we continue with our efforts to improve Kettering General Hospital’s infrastructure. This work is a key step in our commitment to Building a Better KGH.

We are committed to transforming our site to provide outstanding facilities for both visitors and colleagues. The first step in this journey is the construction of a new Energy Centre, which will play a crucial role in helping the hospital achieve its goal of reaching net carbon zero by 2040.

Work on the new Energy Centre began in early September 2024. These works will be located at the bottom of the hospital site and requires Car Park D to be closed while it is dug up to accommodate essential utility pipe relocation. Anticipated works will last for eight weeks.  As a result, we will be closing and moving some visitor and staff parking spaces to alternative car parks.

While these necessary changes and construction works may lead to increased traffic within the hospital grounds, we are working hard to minimise disruption and ensure that patient and visitor parking remains unaffected.

We appreciate your patience and sincerely apology for any inconvenience these essential works may cause.  Thank you for your understanding.

Meet and Greet wheelchair support to your appointment

Our Meet and Greet service can provide wheelchair support to your appointment, we can arrange for a volunteer to meet you at your preferred hospital entrance and support you to your appointment.

To arrange support, please contact the Volunteer Services team on 01536 491599 to discuss further. 

The Meet and Greet service runs Monday to Friday between 9.00am and 3.30pm excluding Bank Holidays (subject to volunteer availability).

KGH Patient Buggy Service from hospital car parks to entrances located around the site

Our outdoor buggy service supports less able patients to access all hospital car parks and entrances located around the site.  The service is free to use and is supported by a team of trained buggy drivers from our Volunteer Service. 

To arrange a pickup or the return journey please call: 07976 198127. The service operates Monday to Friday 8.30am to 4.30pm excluding bank holidays (subject to volunteer availability).

When calling please state the pickup location, your destination and number of passengers (max 2).

The service is unable to:-

  • transport wheelchairs
  • take passengers who are unable to step on to the buggy unaided 
  • transport children under the age of 12

Outdoor patient buggy service and volunteer driver

Sustainable ways to travel

Saving money on fuel, getting fitter, doing your bit for the environment... there are plenty of reasons to leave the car at home and choose another way to get to KGH and here are some tips to help you.

Travelling by car

Leave A14 at Junction 7
 
Head towards Kettering Town Centre (right hand lane leaving A14)
 
Pass crematorium on left.
 
To Entrance 1 – At Telford Way/Rothwell Road roundabout take right hand turn into hospital, past Ambulance Station to car parks.
 
To Entrance 4 - Go straight over the roundabout on to Rothwell Road and take the fifth turning on your right just before the railway bridge.
 
 

Travelling by bike

There are several bike shelters on site, see map for locations.

Travelling by rail

Kettering Railway Station is on the East Midlands Railway Line (St. Pancras - Sheffield). The station is approximately 1 mile from the Hospital (follow road signs to General Hospital) and is approximately 20 minutes walk. Taxis are available from the station forecourt. For general information or ticket bookings telephone East Midlands Trains 08457 125678. Lines open daily 6am-10pm. If you have hearing difficulties please use TextDirect: 18001 followed by 08457 125 678 or visit www.eastmidlandstrains.co.uk.
 
For further information on the public transport available in Northamptonshire visit the Northamptonshire Councils
 
Please check with Stagecoach for exact bus times. https://www.stagecoachbus.com/

Voluntary Transport Schemes

Providers of voluntary transport schemes can be contacted directly by patients to provide door to door transport services (subject to registration with the service).  A list of providers is shown below.

Shire Community Services 

Covering the former borough of Wellingborough  and borders, no user restrictions.

Opening Hours: Monday to Friday 9.00am - 4.00pm 

T elephone:  01933 223636

Email: info@shireconnect.co.uk

Website:   shirecommunityservices.org.uk

Rushden (SERVE)
Telephone: 01933 315555
Website:  www.serve.org.uk
Northampton Volunteer Car Scheme
Monday – Friday 9.00am - 12 noon, an answerphone operates out of hours
Telephone: 01604 637522
Volunteer Action Oundle
Monday to Friday 9.30am - 12.30pm
Telephone: 01832 275433
Voluntary Action South Leicestershire - Covering South Leicestershire including Market Harborough
Monday to Friday 9.00am - 2.30pm
Telephone: 01858 433232
Website:  www.vasl.org.uk
Daventry Area Community Transport  
Telephone: 01327 701665 & 01327 701666

Good Neighbour Schemes

Good Neighbour Schemes respond to the needs of local people by providing help like giving lifts to a GP surgery, clinic, hospital, day Centre, other appointments although they provide wider services.

For more information on each scheme, please visit their website Acre Northamptonshire 

Telephone:  01604 765888

Email: acre@northantsacre.org.uk 

Welland Wanderer

Services on Tuesday Welland Wanderer West and Friday Welland Wanderer East.  There are no services on Monday, Wednesday, Thursday, Saturday, Sunday or Public Bank Holidays.

Service provided by: Lawson’s of Corby Ltd 38 Forest Gate Road Corby NN17 1TW.

Telephone:  01536 400952

Email:  lawsonsofcorby@gmail.com

Website:  Welland Wanderer bus timetables

Callconnect

Lincolnshire Callconnect service covers Woodnewton village. It is a public bus service that operates in response to prebooked requests. .

For more information on the scheme please visit the Callconnect website

Telephone:  0345 263 8153 (Open Monday-Friday 8.30am-6.30pm Saturday 9.00am-5.30pm)

Please contact the Patient Advice and Liaison Service (PALS) (01536) 493305 for other voluntary schemes which may be available in your area.

Reclaiming the cost of your journey

You may be eligible for reimbursement of your travel expenses under the Healthcare Travel Costs Scheme (HTCS) if you are in receipt of at least one of the following:
  • Income Support
  • Employment Support Allowance  (Income related not contributory related)
  • Working Family Tax Credit or Child Tax Credits
  • Exemption certificate (HC2/HC3 form) the patient must be named on form
  • Job Seekers Allowance (Income based)
  • Disabled persons tax credit
  • Pension Credit guaranteed
  • Universal Credit (eligibility criteria)
Public Transport Costs 
Bus fares and train fares are fully reimbursed when a valid receipt is produced.
Voluntary Transport Schemes
Travel costs incurred through certain voluntary transport schemes are refundable when a valid receipt is produced.  
 
Please contact the Cashiers Office 01536 492036 should you require further clarification.
For reimbursement payment to be made, you will need:-
  • Proof of receiving a benefit (as listed above and dated within the last 12 months).
  • Appointment letter/internal form or appointment card, which must be stamped by the department stating the date visited together with an authorised signature. 
  • Travel ticket/receipt and/or car parking ticket.
Taxi Costs
Taxi fares are not reimbursed.