Getting to Kettering General Hospital Main Site

Important information: Visiting arrangements on our adult inpatient wards - updated 01.07.2023

From Saturday 1 July 2023 visitors can see their loved ones from 14:00 to 20:00 daily on all adult inpatient wards, with two visitors per patient at a time.
 
These visiting hours may vary depending on individual ward circumstances. Separate arrangements are in place for maternity, Critical Care, paediatrics or where the patient is end-of-life. These areas will have local visiting hours and procedures in place.
 
Visitors are asked, not to visit if:
  • They have had or have any cold or flu like symptoms
  • They have or have had any COVID symptoms – cough, temperature, loss/change of taste/smell
  • They have had any symptoms of diarrhoea and/or vomiting in the last 48 hours
  • They have had contact with a COVID case during last 5 days
  • There is an outbreak of infection on the ward they are visiting, visiting arrangements will be reviewed and compassionate visiting facilitated as a minimum
 
Thank you for your continued support.

Patient Buggy Service

The KGH Patient Buggy Service relaunching from Thursday 26th January 2023, initially as a reduced service trial. 
 
The Buggy (similar to an electric golf cart) enables less able patients to be driven to and from the hospital from all car parks and entrances located around the hospital site. The Buggy Service is free to use and is run by a team of trained volunteer buggy drivers. 
 
The Patient Buggy Service trial will launch with reduced operating days, before building to Monday to Friday morning and afternoons, excluding bank holidays. 
 
To arrange pick up call: 07976 198127
  • Please state the pick-up point location, destination and number of passengers (max 2) when calling
  • This service cannot transport wheelchairs and can only take passengers able to step on to the buggy unaided
  • Please note that this service is subject to volunteer availability (when unavailable a voicemail message plays)
  • The service cannot carry children under the age of 12
 

The Patient Buggy Service is funded through the Kettering General Hospital charitable funds and individual voluntary donations. Any donations are gratefully received towards the upkeep of the service. A small donation box is provided on board the vehicle.
 
To volunteer with the Buggy Service or for further information please call the Volunteer Services team on 01536 49 1589 / 1599 / 1162 (please leave voicemail if no reply). 

Sustainable ways to travel to Kettering General Hospital

Saving money on fuel, getting fitter, doing your bit for the environment... there are plenty of reasons to leave the car at home and choose another way to get to KGH and here are some tips to help you.

Travelling by car

Leave A14 at Junction 7
 
Head towards Kettering Town Centre (right hand lane leaving A14)
 
Pass crematorium on left.
 
To Entrance 1 – At Telford Way/Rothwell Road roundabout take right hand turn into hospital, past Ambulance Station to car parks.
 
To Entrance 4 - Go straight over the roundabout on to Rothwell Road and take the fifth turning on your right just before the railway bridge.
 
 

Travelling by bike

There are several bike shelters on site, see map for locations.

Travelling by rail

Kettering Railway Station is on the East Midlands Railway Line (St. Pancras - Sheffield). The station is approximately 1 mile from the Hospital (follow road signs to General Hospital) and is approximately 20 minutes walk. Taxis are available from the station forecourt. For general information or ticket bookings telephone East Midlands Trains 08457 125678. Lines open daily 6am-10pm. If you have hearing difficulties please use TextDirect: 18001 followed by 08457 125 678 or visit www.eastmidlandstrains.co.uk.
 
For further information on the public transport available in Northamptonshire visit the Northamptonshire Councils
 
Please check with Stagecoach for exact bus times. https://www.stagecoachbus.com/

Voluntary Transport Schemes

Providers of voluntary transport schemes can be contacted directly by patients to provide door to door transport services (subject to registration with the service).  A list of providers is shown below.

 

Shire Community Services 

Covering the former borough of Wellingborough  and borders, no user restrictions.

Opening Hours: Monday to Friday 9.00am - 4.00pm 

Telephone:  01933 223636

Email: info@shireconnect.co.uk

Website:  https://shirecommunityservices.org.uk

Rushden (SERVE)
Telephone: 01933 315555
Website:  www.serve.org.uk
Northampton Volunteer Car Scheme
Monday – Friday 9.00am - 12 noon, an answerphone operates out of hours
Telephone: 01604 637522
Volunteer Action Oundle
Monday to Friday 9.30am - 12.30pm
Telephone: 01832 275433
Voluntary Action South Leicestershire - Covering South Leicestershire including Market Harborough
Monday to Friday 9.00am - 2.30pm
Telephone: 01858 433232
Website:  www.vasl.org.uk
Daventry Area Community Transport  
Telephone: 01327 701665 & 01327 701666
 
Please contact the Patient Advice and Liaison Service (PALS) (01536) 493305 for other voluntary schemes which may be available in your area.

Reclaiming the cost of your journey

You may be eligible for reimbursement of your travel expenses under the Hospital Travel Costs Scheme (HTCS) if you are in receipt of at least one of the following:
  • Income Support
  • Employment Support Allowance  (Income related not contributory related)
  • Working Family Tax Credit or Child Tax Credits
  • Exemption certificate (HC2/HC3 form) the patient must be named on form
  • Job Seekers Allowance (Income based)
  • Disabled persons tax credit
  • Pension Credit guaranteed
  • Universal Credit (Earnings guidelines £435* or less, £935* per couple visit  www.nhs.uk/using-the-nhs/help-with-health-costs/healthcare-travel-costs-scheme-htcs/)
Public Transport Costs 
Bus fares and train fares are fully reimbursed when a valid receipt is produced.
Voluntary Transport Schemes
Travel costs incurred through certain voluntary transport schemes are refundable when a valid receipt is produced.  
 
Please contact the Cashiers Office 01536 492036 should you require further clarification.
For reimbursement payment to be made, you will need:-
  • Proof of receiving a benefit (as listed above and dated within the last 12 months).
  • Appointment letter/internal form or appointment card, which must be stamped by the department stating the date visited together with an authorised signature. 
  • Travel ticket/receipt and/or car parking ticket.
Taxi Costs
Taxi fares are not reimbursed.