Getting to Outpatients at Isebrook Hospital in Wellingborough

Important information: To keep you safe from COVID when attending the hospital

This guidance is provided for your safety and the safety of our patients, visitors and staff at Kettering General Hospital. We would ask you to please follow this guidance to protect and respect.
 
Restrictions as of Monday 19th July 2021
 
Our restrictions will remain in place across the hospital. This includes a requirement for you to:
Protect and Respect please wear a mask. Wash your hands and maintain social distancing
  • Wear a mask or face covering
  • Social distance of at least 2 metres
  • Wash or gel your hands regularly
  • Reschedule your appointment if you have any symptoms of COVID
  • And if visiting or coming for a pre-planned appointment we would encourage you to complete a lateral flow test before visiting
By following these five simple steps you can stop the spread of COVID and save lives.
Why we are requiring you to wear a face covering
 
We can all play a role in reducing the spread of COVID and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, you must wear a face covering at all times. This is for your safety and the safety of other patients and staff.
 
We are asking that you to plan in advance and bring a face covering with you.
 
You will need to wear your face covering at all times for it to be effective:
 
  • It should cover your nose and mouth while allowing you to breathe comfortably
  • You should not touch your face
  • You should wash your hands or use hand sanitiser before putting it on and taking it off. You should also avoid touching the front or the inside of the covering, and handle it by the ear loops or ties
  • You should change your face covering regularly
  • You can find advice on how to wear and make your own face covering at home on the Government website.
 
Government guidance on the use of face coverings generally, is also available on their website.
 
For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. Please talk to our security team on arrival.
 
If you are deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.
 
All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to wearing face coverings while in the hospital setting.
 
An easy read on face coverings and other COVID information is available on the Mencap website.

Irthlingborough Road, Wellingborough, NN8 1LP

Telephone number: 01933 235800

The Trust provides a range of outpatient services in Wellingborough at the Isebrook Hospital.  Isebrook Hospital is managed by Northamptonshire Healthcare Foundation NHS Trust.

Smoking is not allowed, on any of KGH sites.

Travelling by car

For directions to Isebrook Hospital visit: www.nhft.nhs.uk/isebrook
 
There is free on-site car park at Isebrook Hospital.  Please note this can be limited at busy times.

Travelling by local public transport

No bus service runs directly to this site.

Voluntary Transport Schemes

Providers of voluntary transport schemes can be contacted directly by patients to provide door to door transport services (subject to registration with the service).  A list of providers is shown below.
Corby Car Pool
Monday to Friday 9.00am - 12noon (Journeys are available out of hours)
Telephone: 01536 269482
Shire Community Services - Covering Kettering and Wellingborough
Monday to Friday 9.00am - 4.00pm
Telephone: 01933 272735 & 01933 276933
Rushden (SERVE)
Telephone: 01933 315555
Northampton Volunteer Car Scheme
Monday – Friday 9.00am - 12 noon, an answerphone operates out of hours
Telephone: 01604 637522
Volunteer Action Oundle
Monday to Friday 9.30am - 12.30pm
Telephone: 01832 275433
Voluntary Action South Leicestershire - Covering South Leicestershire including Market Harborough
Monday to Friday 9.00am - 2.30pm
Telephone: 01858 433232
Website: www.vasl.org.uk
Daventry Area Community Transport  
Telephone: 01327 701665 & 01327 701666
 
Please contact the Patient Advice and Liaison Service (PALS) (01536) 493305 for other voluntary schemes which may be available in your area.

Reclaiming the cost of your journey

You may be eligible for reimbursement of your travel expenses under the Hospital Travel Costs Scheme (HTCS) if you are in receipt of at least one of the following:
  • Income Support
  • Employment Support Allowance  (Income related not contributory related)
  • Working Family Tax Credit or Child Tax Credits
  • Exemption certificate (HC2/HC3 form) the patient must be named on form
  • Job Seekers Allowance (Income based)
  • Disabled persons tax credit
  • Pension Credit guaranteed
  • Universal Credit (Earnings guidelines £435* or less, £935* per couple visit  www.nhs.uk/using-the-nhs/help-with-health-costs/healthcare-travel-costs-scheme-htcs/)
Public Transport Costs 
Bus fares and train fares are fully reimbursed when a valid receipt is produced.
Voluntary Transport Schemes
Travel costs incurred through certain voluntary transport schemes are refundable when a valid receipt is produced.  
 
Please contact the Cashiers Office (01536) 492036 should you require further clarification.
For reimbursement payment to be made, you will need:-
  • Proof of receiving a benefit (as listed above and dated within the last 12 months).
  • Appointment letter/internal form or appointment card, which must be stamped by the department stating the date visited together with an authorised signature. 
  • Travel ticket/receipt and/or car parking ticket.
Taxi Costs
Taxi fares are not reimbursed.