Getting to Outpatients at Isebrook Hospital in Wellingborough

Important information: Visiting arrangements on our adult inpatient wards - updated 27.01.2023

From Friday 27 January visiting arrangements on our adult inpatient wards are been revised. 
 
Following a review of our infection prevention and control guidance, we are now allowing two visitors to visit their loved ones at the bedside for up to two hours per day.
 
In order to maintain patient and public / visitor safety; visiting will be subject to the ward not having any active cases of infections that could be passed on. This local guidance could change at any time at short notice.
 
This change is as a result of us continually monitoring infection rates in the hospital and locally.
 
Patients attending outpatient appointments can bring one adult to accompany them, however we would ask patients who are able to attend alone, to please do so.
 
Visitors and staff must continue with mask wearing and infection control guidance.
 
The hospitals’ infection prevention and control guidance to the public includes:
  • Anyone showing any symptoms of COVID-19 or feeling otherwise unwell must not visit.
  • Do not visit if a member of your household has tested positive for COVID-19 or flu
  • Visitors, parents, guardians, siblings will be asked to wear a surgical facemask to visit our wards – including the Emergency Department
  • Symptom /wellness checks will be completed on arrival in our wards
  • Please continue to wash your hands regularly before, during, and after, attending hospital and follow staff instructions relevant to the area being attended.
 
Other actions local people can take to support their hospitals at this difficult time include:
  • Please continue to wash your hands regularly before, during, and after, attending hospital and follow staff instructions relevant to the area being attended.
  • Only going to A&E where this is absolutely necessary and using alternatives such as GP telephone appointments, pharmacies, Corby Urgent Care Centre or NHS 111.
  • Don’t unnecessarily accompany someone to hospital unless your presence is vital for their safety. We have limited socially distanced waiting facilities and cannot allow these to become unnecessarily crowded
  • Please attend your appointments on time – but not too much before time. If you arrive too early, you will be making waiting areas more crowded than they need to be.

Irthlingborough Road, Wellingborough, NN8 1LP

Main Reception Telephone number: 01933 235800

The Trust provides a range of outpatient services in Wellingborough at the Isebrook Hospital.  Isebrook Hospital is managed by Northamptonshire Healthcare Foundation NHS Trust. All blood tests at Isebook must be booked in advance. Blood tests can no longer be booked by calling the main Isebrook reception. Find out how to book a blood test.

Smoking is not allowed, on any of KGH sites.

Travelling by car

For directions to Isebrook Hospital visit: www.nhft.nhs.uk/isebrook
 
There is free on-site car park at Isebrook Hospital.  Please note this can be limited at busy times.

Travelling by local public transport

No bus service runs directly to this site.

Voluntary Transport Schemes

Providers of voluntary transport schemes can be contacted directly by patients to provide door to door transport services (subject to registration with the service).  A list of providers is shown below.
Corby Car Pool
Monday to Friday 9.00am - 12noon (Journeys are available out of hours)
Telephone: 01536 269482
Shire Community Services - Covering Kettering and Wellingborough
Monday to Friday 9.00am - 4.00pm
Telephone: 01933 272735 & 01933 276933
Rushden (SERVE)
Telephone: 01933 315555
Northampton Volunteer Car Scheme
Monday – Friday 9.00am - 12 noon, an answerphone operates out of hours
Telephone: 01604 637522
Volunteer Action Oundle
Monday to Friday 9.30am - 12.30pm
Telephone: 01832 275433
Voluntary Action South Leicestershire - Covering South Leicestershire including Market Harborough
Monday to Friday 9.00am - 2.30pm
Telephone: 01858 433232
Website: www.vasl.org.uk
Daventry Area Community Transport  
Telephone: 01327 701665 & 01327 701666
 
Please contact the Patient Advice and Liaison Service (PALS) (01536) 493305 for other voluntary schemes which may be available in your area.

Reclaiming the cost of your journey

You may be eligible for reimbursement of your travel expenses under the Hospital Travel Costs Scheme (HTCS) if you are in receipt of at least one of the following:
  • Income Support
  • Employment Support Allowance  (Income related not contributory related)
  • Working Family Tax Credit or Child Tax Credits
  • Exemption certificate (HC2/HC3 form) the patient must be named on form
  • Job Seekers Allowance (Income based)
  • Disabled persons tax credit
  • Pension Credit guaranteed
  • Universal Credit (Earnings guidelines £435* or less, £935* per couple visit  www.nhs.uk/using-the-nhs/help-with-health-costs/healthcare-travel-costs-scheme-htcs/)
Public Transport Costs 
Bus fares and train fares are fully reimbursed when a valid receipt is produced.
Voluntary Transport Schemes
Travel costs incurred through certain voluntary transport schemes are refundable when a valid receipt is produced.  
 
Please contact the Cashiers Office (01536) 492036 should you require further clarification.
For reimbursement payment to be made, you will need:-
  • Proof of receiving a benefit (as listed above and dated within the last 12 months).
  • Appointment letter/internal form or appointment card, which must be stamped by the department stating the date visited together with an authorised signature. 
  • Travel ticket/receipt and/or car parking ticket.
Taxi Costs
Taxi fares are not reimbursed.