Help us help you

When you or your child needs the NHS call NHS 111 first
When you or your child needs the NHS call NHS 111 first (free 24 hour number), use the NHS 111 App or go to 111.NHS.uk.
 
Quick, convenient and reassuring without needing to leave your home.

Planning your visit

Important information: To keep you safe from COVID when attending the hospital

This guidance is provided for your safety and the safety of our patients, visitors and staff at Kettering General Hospital. We would ask you to please follow this guidance to protect and respect.
 
Restrictions as of Monday 19th July 2021
 
Our restrictions will remain in place across the hospital. This includes a requirement for you to:
Protect and Respect please wear a mask. Wash your hands and maintain social distancing
  • Wear a mask or face covering
  • Social distance of at least 2 metres
  • Wash or gel your hands regularly
  • Reschedule your appointment if you have any symptoms of COVID
  • And if visiting or coming for a pre-planned appointment we would encourage you to complete a lateral flow test before visiting
By following these five simple steps you can stop the spread of COVID and save lives.
Why we are requiring you to wear a face covering
 
We can all play a role in reducing the spread of COVID and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, you must wear a face covering at all times. This is for your safety and the safety of other patients and staff.
 
We are asking that you to plan in advance and bring a face covering with you.
 
You will need to wear your face covering at all times for it to be effective:
 
  • It should cover your nose and mouth while allowing you to breathe comfortably
  • You should not touch your face
  • You should wash your hands or use hand sanitiser before putting it on and taking it off. You should also avoid touching the front or the inside of the covering, and handle it by the ear loops or ties
  • You should change your face covering regularly
  • You can find advice on how to wear and make your own face covering at home on the Government website.
 
Government guidance on the use of face coverings generally, is also available on their website.
 
For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. Please talk to our security team on arrival.
 
If you are deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.
 
All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to wearing face coverings while in the hospital setting.
 
An easy read on face coverings and other COVID information is available on the Mencap website.

Stay at Home if you have Coronavirus Symptoms

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly
  • or a high temperature and / or a loss of, or change in, your normal sense of smell or taste.

You do not need to contact 111 to tell them you're staying at home.

How long to stay at home

  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

For more information about when to call 111 and advice about staying at home and frequently asked questions.

Our services are delivered from our main hospital site in Kettering and satellite outpatient facilities at Prospect House (Dermatology Department including Jubilee Wing) Lower Street Kettering, Nene Park in Irthlingborough, Corby Community Hospital and Isebrook Hospital in Wellingborough.
 
All of our sites have been reviewed for accessibility. Please see our pages on Accessibility
 
Please refer to your appointment letter, in which you will be given details of the site and building that you need to attend.  Please try to attend your appointment alone – although one patient or carer is permitted for children or patients needing support.
 
Below you can find out more about the site you are visiting, including; how to get there, parking provisions and voluntary transport schemes.

Accessibility Checker

We have been working with AccessAble to produce Accessibility Guides for people visiting the hospital. AccessAble have been providing access information for 18 years now and are the UK’s most trusted source of access information.
 
AccessAble have visited and assessed all departments, wards, services (including car parking), amenities and toilet facilities to collect factual information, measurements and to take photographs which when combined together create an Accessibility Guide. The information provided is totally pan disability covering much more than just steps, ramps and toilets. AccessAble look at everything from signage, lighting levels, seating, hearing assistance systems and much more.
 
The KGH Accessibility Guides will be constantly reviewed and updated to ensure that they are accurate and up to date. To view the Accessibility guides you can either visit the KGH guide on the AccessAble website, alternatively visit the App store on iOS or Google Play on android and download the AccessAble app.