ROSE Award for HCA for the way she supported patient | ROSE Award

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ROSE Award

Recognising Our Staff Excellence (ROSE) awards aim to celebrate the excellence in care and recognise the outstanding contribution made by our clinical healthcare support workers, allied health professions (AHPs), pharmacists, scientists and other non-nursing or medical clinical registrants.
 
 
Have you received fantastic care or support from one of our many specialist staff in the hospital? Perhaps the Occupational Therapist (OT) in fracture clinic made a difference to your care, a radiographer who put you at ease during a scan or Xray or do you work with one of our colleagues who always makes a difference to patients and has exemplary care values. Perhaps one of our behind-the-scenes teams, our Operating department practitioners (ODP’s) who support you in theatres, a pharmacist who ensures our patients receive the right medications or even our highly specialist pathology scientists who make use their skills in specialist testing to inform a clinical decision. Our healthcare support workers who complement our teams. The assistant practice physio who welcomed you to joint school or the healthcare assistant on the ward who spent time listening to a patient worries or concerns or perhaps the phlebotomist who took your blood today and made you feel relaxed and safe.
 
Make a difference to one of our specialist staff or to a colleague by showcasing their outstanding contribution to care, by nominating them for a ROSE Award.
 
To say thank you to a nurse or midwife please nominate them for a Daisy Award.  
 
These awards provide recognition for colleagues that have gone above and beyond, rewarding excellent care, and demonstrating positive patient experience.
 
All nominations will be reviewed by the ROSE judging panel on a quarterly basis, and we will look at awarding those who:
•              Model empathy and demonstrate a caring attitude in all situations
•              Demonstrate extraordinary clinical skills in the delivery of compassionate patient care
•              Have a positive attitude and demonstrates professionalism in the work environment
•              Exemplifies the mission, vision, and values of KGH
•              Establishes a special connection with the patients and families
 
Four winners will be announced each quarter, two registrants and two non-registered.
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ROSE Award for HCA for the way she supported patient

Michelle Dorrington and Ganesh Maliah ROSE Award presentation

A healthcare assistant who went the extra mile to support a worried surgical patient has received a ROSE Award from Kettering General Hospital.

  Michelle Dorrington, who works on Deene A ward, received the award for the kind and thoughtful way she helped a patient to relax after being in pain and feeling overwhelmed.

 Part of her nomination reads:

  “On arrival to Denne A I was in a lot of pain and wasn’t really aware of what was happening. Michelle helped with basic things that normally I should have been able to do but to due to the pain these became that little bit harder. Michelle got me settled into the ward and ready for the surgery that may have occurred that evening. On one particular occasion Michelle walked past at noticed that things were becoming a little bit overwhelming and after remembering things I had said on the first day She sat down and tried to talk to me about how I was feeling and to try and make this triggering experience that little bit easier for me. I was very grateful for this small five-minute gesture out of her busy day just to make sure there was nothing serious occurring. So I just wanted to take this time to vote for Michelle who made my difficult experience that little bit easier for me.”

 ROSE stands for Recognising Our Staff Excellence (ROSE) and celebrates care delivered by staff where they show empathy, compassion, and dedication, that goes beyond the normal call of duty.

 Staff who can be nominated include clinical healthcare support workers, allied health professions (AHPs), such as therapists, operating department practitioners, and radiographers. The awards also include pharmacists, scientists, and other non-nursing or non-medical clinical registrants.

  KGH Deputy Director for Allied Health Professionals, Prof Ganesh Baliah, said: “Michelle has demonstrated her caring attitude and empathy that really made a difference to her patient.

  “Listening and caring when people are in pain and distressed can help them to feel supported and feel more relaxed and able to cope.

  “Michelle did that in an exemplary way and the attention to detail, compassion, empathy, and caring approach that she delivered is what we aim to celebrate with our ROSE Awards.”

  To make a ROSE nomination go to: https://www.kgh.nhs.uk/the-rose-award/

  All nominations will be reviewed by the ROSE judging panel on a quarterly basis. The awards look for staff who:

 Model empathy and demonstrate a caring attitude in all situations

  • Demonstrate extraordinary clinical skills in the delivery of compassionate patient care
  • Have a positive attitude and demonstrate professionalism in the work environment
  • Exemplifies the mission, vision, and values of KGH
  • Establish a special connection with the patients and families.

Posted on at by David Tomney

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