Getting to Outpatients at Nuffield Diagnostic Centre, Corby
Important information: To keep you safe from COVID when attending the hospital
This guidance is provided for your safety and the safety of our patients, visitors and staff at Kettering General Hospital. We would ask you to please follow this guidance to protect and respect.
Restrictions as of Monday 19th July 2021
Our restrictions will remain in place across the hospital. This includes a requirement for you to:
Wear a mask or face covering
Social distance of at least 2 metres
Wash or gel your hands regularly
Reschedule your appointment if you have any symptoms of COVID
And if visiting or coming for a pre-planned appointment we would encourage you to complete a lateral flow test before visiting
By following these five simple steps you can stop the spread of COVID and save lives.
Why we are requiring you to wear a face covering
We can all play a role in reducing the spread of COVID and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, you must wear a face covering at all times. This is for your safety and the safety of other patients and staff.
We are asking that you to plan in advance and bring a face covering with you.
You will need to wear your face covering at all times for it to be effective:
It should cover your nose and mouth while allowing you to breathe comfortably
You should not touch your face
You should wash your hands or use hand sanitiser before putting it on and taking it off. You should also avoid touching the front or the inside of the covering, and handle it by the ear loops or ties
You should change your face covering regularly
You can find advice on how to wear and make your own face covering at home on the Government website.
Government guidance on the use of face coverings generally, is also available on their website.
For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. Please talk to our security team on arrival.
If you are deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.
All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to wearing face coverings while in the hospital setting.
An easy read on face coverings and other COVID information is available on the Mencap website.
Telephone number: 03000 274848
The Trust provides a range of outpatient services in Corby at the Nuffield Diagnostic Centre.
Remember smoking is not allowed anywhere, on any KGH sites
Travelling by car
The Nuffield Diagnostic Centre is based in the Corby Health Complex, it can be found opposite the boating lake on Cottingham Road which can be accessed via Westcott Way next to the Lakeside Practice and Willowbrook Health Centre.
Free car parking is available on site.
Travelling by local public transport
Number 1 bus (Kingsthorpe – Town Centre – Beanfield) runs alongside to the complex.
Please check with Stagecoach for exact bus times.https://www.stagecoachbus.com/
Voluntary Transport Schemes
Providers of voluntary transport schemes can be contacted directly by patients to provide door to door transport services (subject to registration with the service). A list of providers is shown below.
Corby Car Pool
Monday to Friday 9.00am - 12noon (Journeys are available out of hours)
Telephone: 01536 269482
Shire Community Services - Covering Kettering and Wellingborough
Monday to Friday 9.00am - 4.00pm
Telephone: 01933 272735 & 01933 276933
Telephone: 01933 315555
Northampton Volunteer Car Scheme
Monday – Friday 9.00am - 12 noon, an answerphone operates out of hours
Telephone: 01604 637522
Volunteer Action Oundle
Monday to Friday 9.30am - 12.30pm
Telephone: 01832 275433
Voluntary Action South Leicestershire - Covering South Leicestershire including Market Harborough
Monday to Friday 9.00am - 2.30pm
Telephone: 01858 433232
Daventry Area Community Transport
Telephone: 01327 701665 & 01327 701666
Please contact the Patient Advice and Liaison Service (PALS) (01536) 493305 for other voluntary schemes which may be available in your area.
Reclaiming the cost of your journey
You may be eligible for reimbursement of your travel expenses under the Hospital Travel Costs Scheme (HTCS) if you are in receipt of at least one of the following:
Employment Support Allowance (Income related not contributory related)
Working Family Tax Credit or Child Tax Credits
Exemption certificate (HC2/HC3 form) the patient must be named on form
Job Seekers Allowance (Income based)
Disabled persons tax credit
Pension Credit guaranteed
Universal Credit (Earnings guidelines £435* or less, £935* per couple visit www.nhs.uk/using-the-nhs/help-with-health-costs/healthcare-travel-costs-scheme-htcs/)
Public Transport Costs
Bus fares and train fares are fully reimbursed when a valid receipt is produced.
Voluntary Transport Schemes
Travel costs incurred through certain voluntary transport schemes are refundable when a valid receipt is produced.
Please contact the Cashiers Office (01536) 492036 should you require further clarification.
For reimbursement payment to be made, you will need:-
Proof of receiving a benefit (as listed above and dated within the last 12 months).
Appointment letter/internal form or appointment card, which must be stamped by the department stating the date visited together with an authorised signature.
Travel ticket/receipt and/or car parking ticket.
Taxi fares are not reimbursed.