Continuous Quality Improvement
Sharing learning is vital if we are to maximise the benefits of our improvements and embed positive changes across all areas.
Our Yokoten sessions allow both clinical and non-clinical teams to showcase improvements in patient care with the aim that colleagues across the Trust have the opportunity to learn from excellence and can take away ideas to share with their teams to see how they might be adapted and or adopted to generate further positive transformations.
Some of the improvements/innovations we have featured to date:
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Introducing and embedding the Continuous Quality Improvement in the Imaging and Paediatrics and Neo-natal teams, illustrating how the methodology can support effective and sustainable changes
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Street pastors in the Emergency Department – highlighting how using volunteers can be used to support patients who may be anxious or need extra support (this also frees up nursing staff to focus on patient care)
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How taking part in audits can shape and change national guidance after #TeamKGH helped assess the clinical value of CT scans to screen for changes consistent with Covid-19 before patients undergo chest surgery
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Cultural change campaigns, such as Calling it out with Compassion which promotes a positive and kinder more civil working environment for staff
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How Radiology changed the language they used – developing a series of informal questions to help staff across the team “start a conversation” about changes to working methods and improvements in care.