Accessibility statement for Kettering General Hospital NHS Foundation Trust

This accessibility statement applies to Kettering General Hospital NHS Foundation Trust  www.kgh.nhs.uk .
 
This website is run by Kettering General Hospital NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • change colours, contrast levels and fonts size using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver). We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
 
We know some parts of this website are not fully accessible:
  • you cannot modify the line height or spacing of text
  • older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some videos embedded into pages may not have subtitles or transcripts

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact the Communications Team:

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us see  Contact Us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,  contact the Equality Advisory and Support Service (EASS) .

Technical information about this website’s accessibility

Kettering General Hospital NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard , due to the following non-compliances:
  • Controls are not clearly indicated when they are selected
  • Forms do not have sufficient contrast with their surroundings
  • Links are not distinguished by more than just colour
  • Not all of our content reaches our target reading age of 12 years old
  • Not all PDF documents have a title

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). 
 
We plan to add text alternatives for all images by March 2025. When we publish new content we’ll make sure our use of images m eets accessibility standards.
 
  • Ensure controls clearly indicate when they are selected. This fails WCAG 2.2 AA 2.4.22. We plan to fix this by February 2025.
  • Ensure form controls contrast sufficiently with their surroundings. This fails WCAG 2.1 AA 1.4.11. We plan to fix this by February 2025.
  • Ensure links are distinguished by more than just colour. This fails WCAG 2.0 A 1.4.1. We plan to fix this by February  2025.
  • Not all of our content reaches our target reading age of 12 years old. This fails WCAG 3.1.5 (Reading Level).  We are resolving this as content comes up through its review cycle, and this should be largely complete by July 2025.
  • Not all PDFs have a title. This fails WCAG 2.0 A 2.4.2. We plan to fix this by April 2025.

Third-party content

Our website contains third-party content. We do not have control over it and are not responsible for the accessibility of this content, but we endeavour to work with the third party to improve its accessibility.

Issues with interactive tools and transactions

Some parts of this site link to our user content provided by other websites and these are not always as accessible as our site. Examples of these are:
  • Some videos on our website are hosted by third- party video hosting providers, such as YouTube. We are unable to fix these issues, however will provide captions through our developer studios to improve user experience.
  • Embedded posts from social media channels like Facebook or X may not be fully accessible. However, we follow all best practice when posting on corporate social media channels.
  • We use a third-party service called TRAC to advertise jobs on our ‘Work for Us’ section of the website, we are working with this third party supplier to ensure the content displayed on our website meets the required accessibility standards.

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
 
It’s not possible for users to change text size without some of the content overlapping.

Content that’s not within the scope of the accessibility regulations

Maps

Online maps - those embedded from digital mapping services such as Google Maps, and maps made available in formats such as PDF - are exempt from meeting the accessibility regulations. However, we will always attempt to provide as much related information as possible in text, e.g. postcodes and directions.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix  Annual report 2017/18.pdf .
 
Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are continuously looking at ways we can improve our website’s accessibility based on user testing and automated tests.

We are fully committed to making all active documentation fully accessible, as HTML web pages and other appropriate file types, and plan to have completed this process by the end of 2025.

We have prioritised the documents which get the highest amount of use on our site.

Preparation of this accessibility statement

This statement was prepared on 28 June 2024. It was last reviewed on 5 December 2024.
This website was last tested on 25 October 2024 against the WCAG 2.2 AA standard. The test was carried out by VerseOne. The most viewed pages were tested using automated and manual testing tools.