Help us help you
You should only come to A&E in an emergency or life-threatening situation. Please help our staff to focus on our patients who need us most. If it is not an emergency we won't be able to see you and you will be redirected to NHS111 or other local services.
NHS Virtual Visiting on Wards
Virtual Visiting is available Monday to Friday between 9.30am - 3.00pm. Please book directly with the ward.
Whilst the Trust and NHS tackle Covid-19, we have had to take the very difficult and upsetting decision to suspend patient visiting to the wards. To help at this time, we have enabled the use of NHS Virtual Visiting on a number of devices that can be used to see and talk to your loved one whilst in our care.
We have chosen NHS Virtual Visiting as it can be used on any Apple or Android device as well as laptops and PCs. You will need to ensure you have a webcam and microphone that you can use, although most laptops and PCs will have this already built in as do almost all Apple or Android devices. You don’t need to downloaded any apps, you will be sent a text message or email with a link to the Virtual Visit chat.
The current list of wards using NHS Virtual Visiting are: Barnwell B Ward, Barnwell C Ward, Coronary Care Unit (CCU), Clifford Ward, Cranford Ward, Deene Acute Surgical Unit (DASU), Deene B Ward, Deene C Ward, Digestive Diseases Unit, Emergency Department, Geddington Ward, Harrowden A Ward, Harrowden C Ward, Intensive Care Unit (ICU), Lamport Ward, Lilford Ward, Maple Ward, Middleton Assessment Unit (MAU), Naseby A Ward, Naseby B Ward, Pretty A Ward, Pretty B Ward, Skylark Ward, Poplar Ward, Sir Thomas Moore Ward and Twywell Ward.
Steps to joining an NHS Virtual Visit and contact the Patient:
Telephone the Ward to book a visit if you would like to speak to a loved one
Give your mobile number for a UK Virtual Visit or an Email address for an international Virtual Visit
You will receive a confirmation Text or Email
Followed by a Virtual Visit link on the day, by text or Email
Click the link and accept the permissions to join the call