Proud of KGH: Sharing our ideas to promote better patient care
Patient Safety Lessons Learned Forum: Sharing experiences to improve care
Learning is what we are about and incidents can lead to rich learning. More important is that we share learning across #TeamKGH to help us keep our patients and staff safe.
Our Patient Safety Lessons Learned Forum, chaired by Medical Director Professor Andrew Chilton, is attended by clinical and non-clinical staff from across #TeamKGH, often including more than 100 junior doctors and consultants.
The way we care for patients with suspected massive pulmonary embolisms (clots in blood vessels of the lungs) was one such incident.
Lessons learned from the Serious Incident Investigation were presented by multi-speciality teams – Respiratory, Intensive Treatment, Cardiology and Emergency Care – setting up a working group to develop new trust-wide guidelines.
Patients with pulmonary embolisms are encountered in many departments so the new guidance, based on the evidence and experience of different specialities, is proving invaluable.
We constantly work to provide effective, efficient, patient-centred best care for our patients, while learning from incidents.
Proud of KGH: Infection Prevention and Control
Hygiene and preventing and controlling infections are a cornerstone of hospital life and we all have a role to play in protecting our patients and each other.
That's why our excellent Infection Prevention and Control (IPC) team is working across the trust to instil best IPC practice.
As part of our Covid response, we developed effective red and green pathways. Red for Covid-positive patients and green for Covid-free patients to reduce the spread of infections. These pathways begin in our ED and continue through to all clinical departments.
Our IPC team increased visibility across KGH, making themselves available to give advice, guidance and answer questions from any member of staff.
This was especially important while Covid-19 guidance was changing on a daily – and sometimes hourly basis. Through ward visits, video messages and by increasing their online presence they continue to showcase best practice and advice.
This heightened activity and visibility of our IPC team means:
We have had zero MRSA blood stream infection cases for the past five years. We screen all patients on admission and anyone identified as high-risk receives a full body wash
The importance of hygiene best practice during Covid was cemented through messaging around hand washing and contact with patients and with each other.
Extra housekeeping staff have been recruited, freeing up nursing staff to deliver patient care and the Housekeeping team now carries out extra cleaning of high-contact surfaces, such as keyboards, phones, door handles and patient bed rails
All patient curtains have been changed from fabric to disposable. These are changed between patients with infections
Twywell and Lamport wards had large windowed doors installed on the ward to help us separate infected and non-infected patients.
Proud of KGH: Making things better for new parents and their babies
All-round care and collaboration with other health professionals is a cornerstone of the care we provide for our mums-to-be, new parents and their babies and we are extremely proud that we are a Unicef UK Baby Friendly accredited hospital setting high standards and working with health visitors, neonatal and children’s centre teams to support infant feeding.
To ensure Team KGH’s Maternity service is safe and effective our five-point pledge is to:
Listen to women and their families
Put patient safety at the heart of everything we do
Work with colleagues as a single team
Support staff to continuously learn
Be open and transparent with our families.
Our Maternity Strategy has now been developed into the Maternity Safety Plan which recognises the importance of multi-disciplinary team-working (obstetricians, anaesthetists and paediatric medical and nursing teams) in the delivery of safe and effective care.
We have a dedicated Health and Wellbeing Midwife and a Maternity Matron for Patient Safety and Quality.
Our four Maternity Safety Champions support our culture of safety and openness where all our staff have a desire to learn from incidents and investigations so we can provide safer care and a better experience for all.
We recognise the importance of investing in the capability and skills of everyone in the team and provide access to training and development at all levels because we know a well-developed and well-motivated team provides safer care.