Tell us what you think

Tell us what you think
We are always keen to hear about your experience of the services we provide at KGH. This helps us to better understand what is important to you and enables us to make improvements. You can let us know in a variety of ways:

  • By completing a Friends & Family Form as you leave the hospital which asks whether you would recommend KGH to your friends & family

If there is anything you are unhappy about please don’t wait until after you have left – let a member of staff know or ask to speak to our PALS service. They are happy to visit people on wards.

If you’ve been impressed by the service you received please let us know - it really makes a difference! And, if there is a particular staff member or team who went above and beyond your expectations you could always nominate them for a Smile Award. Forms are available at main reception, on our wards or you can nominate online - Smile Award Nomination Form