If you want to ask us for information which we may hold about you personally then this will be dealt with under the Data Protection Act 1998. This would include information relating to health records, employment and training records – anything which is limited to you as a person whether as a patient, employee or partner of any kind.
If you wish to make a Subject Access Request you should contact:
Medical Records Data Protection Office
Cedar Lodge
Kettering General Hospital NHS Foundation Trust
Rothwell Road
Kettering
NN16 8UZ
specifying the kind of information you wish to be made available to you and enclosing proof of identity – a formal document or bill with your name and address on it or your driving licence or passport. If you are requesting a copy of your medical records you must also enclose a cheque for £50 or £10 for any kind of information personal to you.
Please note that your records may be held by another authority. Details of those authorities are given in the Application for Access to Health Records (under the Data Protection Act 1998).
Under the Data Protection Act 1998 we have 40 working days to provide the information you ask for. If you are unhappy with any aspect of the way in which we deal with your Subject Access Request you may complain to;
Patient Experience Team
Telephone: 01536 492173
E-mail: complaints@kgh.nhs.uk
Or you can speak to the Patient Advice Liaison Services (PALS) which is situated just inside the main entrance of the hospital or you can call: 01536 493305 or e-mail: pals@kgh.nhs.uk.
Or to the Health Service Ombudsman at:
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 0345 015 4033
Or, if you feel we have failed to disclose information without good reason you may apply to a Court for disclosure.
Links
www.ombudsman.org.uk - The Parliamentary and Health Service Ombudsman
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Fax 01536 492599